Privacy Policy

At Veroly, we value your privacy as much as the beauty and harmony we bring into your home.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our store, make a purchase, or interact with our services.

 

Who We Are

Veroly is an online home and decor store based in the United Kingdom.
Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and manage transactions securely.

Shopify (Data Processor) — Shopify International Ltd., c/o Intertrust Ireland, 2nd Floor, 1–2 Victoria Buildings, Haddington Road, Dublin 4, D04 XN32, Ireland.
Website: www.shopify.com/legal/privacy

 

Information We Collect

We collect the following types of information when you interact with our store:

  • Personal details: name, billing and shipping address, email, phone number.
  • Payment details: card or payment information processed securely by Shopify Payments or other approved providers.
  • Order details: products purchased, order date, and delivery preferences.
  • Device and analytics data: IP address, browser, time zone, and browsing behaviour (through Shopify cookies).

If you contact us or subscribe to our newsletter, we may also collect your communication preferences.

 

How We Use Your Information

  • We use your data to:
  • Process and deliver your orders.
  • Communicate with you about updates, support, or promotions.
  • Improve our website and shopping experience.
  • Comply with tax and legal obligations under UK law.

 

Data Sharing

We may share your data only with:

  • Shopify, for hosting and payment processing.
  • Suppliers and fulfilment partners (dropshipping), who receive your name, contact, and delivery address only to complete the shipment.
  • Payment providers, such as Shopify Payments, PayPal, or Stripe.
  • Legal authorities, when required by law.

We never sell or rent your data to third parties.

 

Data Retention

We retain order and payment information for six (6) years after the end of the financial year in which the transaction took place, to comply with UK tax and accounting obligations (Companies Act 2006 & HMRC).
Marketing and communication data are kept until you withdraw your consent.

 

Your Rights (UK GDPR)

You have the right to:

  • Access, correct, or delete your personal data.
  • Withdraw consent for marketing communications.
  • Request data portability or restriction of processing.

To exercise your rights, contact us at help@verolyhome.com

If you are not satisfied with our response, you may contact the UK Information Commissioner’s Office (ICO):
www.ico.org.uk

 

International Transfers

As Shopify’s servers may be located outside the UK (including in Canada and the US), your data may be transferred internationally.
All such transfers comply with UK adequacy regulations and Shopify’s Data Processing Addendum to ensure your information remains protected.

 

Cookies

Our website uses cookies to enhance your experience, track site analytics, and improve functionality.
You can manage cookie preferences through your browser settings or our Cookie Policy.

 

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. The updated version will always be posted on this page.

 

Contact Us

For privacy-related questions, please contact:
Email: help@verolyhome.com

Veroly Ltd., London, United Kingdom